LinkedIn Live With Aileen Day
Implementing CX Design
Sept 2, 2021 Ep.49
The top 4 tactics on introducing and implementing customer experience design into your organisation.
The Disparity of Customer Experience
August 11, 2021 Ep.48
Why is there such a difference between how we work with leads vs. loyalty.
Understanding Your Customer Experience Ecosystem.
July 28, 2021 Ep.47
How to reduce silos and understand your business and customer pain points to create a trusted, value driven brand.
The Importance of Designing Your Time.
July 21, 2021 Ep.46
How can designing your time gets you closer to a value driven life?
Get Your Arse Off the Nail and Move
July 7, 2021 Ep.45
Here’s your motivation to get out of our comfort zone.
It's World Social Media
June 30, 2021 Ep.44
Let’s talk about how you can make your social media work smarter, not harder!
Your Value Driven Culture.
June 9, 2021 Ep.43
The 5 things you need to create and grow your value driven brand, starting with culture.
The Maleficent Power of Resistance.
June 2, 2021 Ep.42
How do we as business owners, leaders and entrepreneurs fight the tyranny of resistance.
What Are You Willing to Lose For the Sake of Poor Comms?
May 26, 2021 Ep.41
Let’s discuss the symptoms, the effects and the resolutions to poor communication in your business and in your life.
The Illumination of Issues.
May 12, 2021 Ep.40
You can create an issue resilient brand with these top tips.
Trying To Be Everything To Everyone?
May 5, 2021 Ep.39
The predicament of being the expert of everything and the master of none.
Experiential Cues and How
They Serve Your CEHX
May 2, 2021 Ep.38
How do you implement cues in your business model to help people want more of you?
What Does Strategy Really Mean?
Apr 21, 2021 Ep.37
When you’re building a value driven brand, knowing true strategy is what is going to get you there faster and stronger.
Need to cut costs in business?
Apr 14, 2021 Ep.36
Try these few tips before hacking at the one resource that can turn it all around.
Your Digital Experience.
Apr 11, 2021 Ep.35
When did you last evaluate your digital experience and how you could be impacting your sales and customer loyalty.
What's Your Brand Promise?
Apr 7, 2021 Ep.34
Let’s talk about creating a brand promise and how they help you work towards your brand vision.
So you want to start a new service or introduce a new product?
Mar 31, 2021 Ep.32
Let’s talk about the 3 things you can do to systematically introduce news offers helping to improve your CEHX.
5 Tell Tale Signs Your CX Needs a Re-boot
Mar 24, 2021 Ep.31
How do you know when it’s time to turn it off and turn it back on again? Well here’s 5 signs to help you.
An Ode To Those Who Find Their Tribe and Lean In
Mar 21, 2021 Ep.30
We’re talking about the importance of working with like-minded people and the benefits that come from showing up and leaning in.
Today We Talk Satisfaction!
Mar 10, 2021 Ep.33
How do we measure customer satisfaction? Well tune in and find out the ways to know when to walk and when to run!
Heard of the Value Creation Chain?
Feb 24, 2021 Ep.32
We are chatting about the Value Creation Chain and how your business does it.
Your Value Perception vs. Mine
Feb 17, 2021 Ep.31
Value perception is a chasm, how do you bridge the gap?
Mind The Gap
Feb 10, 2021 Ep.30
Let’s discuss the new results showing the gap in perception vs. reality when it comes to leaders delivering a loyalty driven employee experience (EX).
What Do You Need To Train Your Team In Customer Service?
Jan 20, 2021 Ep.29
Let’s discuss the top priorities you need in place to train value driven customer service.
Let's Talk About The Basics of Creating a Loyal Employee
Feb 3, 2021 Ep.28
Want to scale your business to a brand, then you need these 3 things to get you a loyal employee experience.
Great CX and the Top 3 Things You Need
Jan 31, 2021 Ep.27
Want to get started on your journey to great CEHX, then here are the top 3 things you need to get you started.
The Data You Need to Be a Value Driven Brand.
Jan 24, 2021 Ep.26
On your road to becoming a value driven brand, you’ll need some great insights to help guide you. find out what data you need to start checking NOW!
Are You a Business or a Brand?
Jan 20, 2021 Ep.25
What does it take to turn your business into a brand?
How Does CX Drive Business Growth?
Jan 13, 2021 Ep.24
We’re talking about customer experience (#CX) and making money. Join the conversation!
What You Need To Create a Value Driven 2021
Jan 6, 2021 Ep.23
The top 3 things that will create your value driven business and lifestyle in 2021.
Let's Talk About Human Experience
Dec 30, 2020 Ep.22
#HX or human experience is not commonly considered in the realms of customer and employee experience, so what is HX and how does it play a role in my business alongside the CEHX model.
What Is Employee Experience?
Dec 8, 2020 Ep.21
Today we’re discussing what employee experience (#EX) really means.
Customer Experience - What Is It?
Dec 3, 2020 Ep.20
Let’s take a mini deep dive into what customer experience (#CX) really means.
What Drives Performance In The Workplace?
Nov 26, 2020 Ep.19
Let’s have a chat about how you can create initiative in your team.
Getting Social, Post That Thing That Happened In 2020
Nov 24, 2020 Ep.18
Get your customers talking about you through savvy socials.
When motivation is waning
Nov 22, 2020 Ep.17
Let’s have a quick chat about motivation, 2020 and finishing this year like the baus you are!
How To Give Feedback
Nov 17, 2020 Ep.16
What we all need to know about giving feedback!
Giving Up 3 Foot From Gold
Nov 15, 2020 Ep.15
When should we persist and when should we walk away?
Workplace Culture and Your #EX
Nov 12, 2020 Ep.14
Let’s have a yarn about what a great culture and employee experience (EX) really means and how do you even get one.
From Goal Setter To Goal Getter!
Nov 8, 2020 Ep.13
Join in to understand why your goals setting needs a tune up and how to go from a goal setter to a goal getter!
Recruiting New Team Members?
Nov 5, 2020 Ep.12
We discuss the 4 things you need to get the team your business deserves!
Getting Back To Business
Nov 3, 2020 Ep.11
What All businesses need to be doing to stay in business during and post COVID.
Life Savers Changed My Mornings
Nov 1, 2020 Ep.10
My miracle morning and how life savers saved me.
Step 5 In Creating a Value Driven Brand
Oct 29, 2020 Ep.9
Today we put all the pieces together with part 5 of creating a value driven brand.
Step 4 In Becoming a Value Driven Brand
Oct 27, 2020 Ep.8
Step 4 in creating a value driven brand is where we start to see the magic happen.
Let's Discuss Part 3 of Creating a Value Driven Brand
Oct 25, 2020 Ep.7
We are talking through the top 5 attributes that help you create a value driven brand.
Let's Talk About Part Two of Creating a Value Driven Brand
Oct 22, 2020 Ep.6
Over the next few Go Lives, we’re talking about what it takes for you to create your own value driven brand.
What Makes a Value Driven Brand?
Oct 20, 2020 Ep.5
Today we discuss part one of what can help your business become a known as a value driven brand and make you the leader in your industry.
Let's Talk About SEX... I Mean, CEHX
Oct 18, 2020 Ep.4
Our first deep dive into the meaning of CEHX.
When Letting Yourself Down Is No Longer An Option
Oct 11, 2020 Ep.3
I’m talking about the top changes I made to no longer be that person no one wants to be!
We are talking about being a B.I.T.C.H
Oct 8, 2020 Ep.2
I recently saw Tabatha Coffey talk on TEDx. I was left feeling invigorated and I want to share with you why!
The First LinkedIn Live
Oct 4, 2020 Ep.1
Shall we try again… After realising 25min later that my first LinkedIn Live didn’t work, I tried again.
The mission behind creating ‘The Value Driven Brand’ is to help 10 million business owners, leaders and entrepreneurs globally to learn what it takes to strategically create their own value driven brand. Helping them to create rich human experiences with help from the humans who have done just that for themselves and those around them.
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